github: Update issue templates (#6610)
* github: Update issue templates * wip * wip
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Jakob Borg
GitHub
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### DO NOT REPORT SECURITY ISSUES IN THIS ISSUE TRACKER
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Instead, contact security@syncthing.net directly - see
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https://syncthing.net/security.html for more information.
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### DO NOT POST SUPPORT REQUESTS OR GENERAL QUESTIONS IN THIS ISSUE TRACKER
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Please use the forum at https://forum.syncthing.net/ where a large number of
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helpful people hang out. This issue tracker is for reporting bugs or feature
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requests directly to the developers. Worst case you might get a short
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"that's a bug, please report it on GitHub" response on the forum, in which
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case we thank you for your patience and following our advice. :)
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### Please use the correct issue tracker
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If your problem relates to a Syncthing wrapper or [sub-project](https://github.com/syncthing) such as [Syncthing for Android](https://github.com/syncthing/syncthing-android/issues), [SyncTrayzor](https://github.com/canton7/synctrayzor) or the [documentation](https://github.com/syncthing/docs/issues), please use their respective issue trackers.
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### Does your log mention database corruption?
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If your Syncthing log reports panics because of database corruption it is most likely a fault with your system's storage or memory. Affected log entries will contain lines starting with `panic: leveldb`. You will need to delete the index database to clear this, by running `syncthing -reset-database`.
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### Please do post actual bug reports and feature requests.
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If your issue is a bug report, replace this boilerplate with a description
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of the problem, being sure to include at least:
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- what happened,
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- what you expected to happen instead, and
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- any steps to reproduce the problem.
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Also fill out the version information below and add log output or
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screenshots as appropriate.
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If your issue is a feature request, simply replace this template text in
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its entirety.
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### Version Information
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Syncthing Version: v1.x.y
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OS Version: Windows 7 / Ubuntu 14.04 / ...
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Browser Version: (if applicable, for GUI issues)
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---
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name: Feature request
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about: If you're just not sure how to do something, see "ask a question".
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labels: enhancement, needs-triage
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---
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### Include required information
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Please be sure to include at least:
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- what problem your new feature would solve
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- how or why you think it is generally useful (i.e., not just for you)
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- what alternatives or workarounds you considered
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@ -0,0 +1,23 @@
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---
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name: Bug report
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about: If you're actually looking for support, see "ask a question".
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labels: bug, needs-triage
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---
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### Does your log mention database corruption?
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If your Syncthing log reports panics because of database corruption it is
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most likely a fault with your system's storage or memory. Affected log
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entries will contain lines starting with `panic: leveldb`. You will need to
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delete the index database to clear this, by running `syncthing
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-reset-database`.
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### Include required information
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Please be sure to include at least:
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- which version of Syncthing and what operating system you are using
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- browser and version, if applicable
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- what happened,
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- what you expected to happen instead, and
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- any steps to reproduce the problem.
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blank_issues_enabled: false
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contact_links:
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- name: Ask a question
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url: https://forum.syncthing.net/
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about: Ask questions, get support, and discuss with other community members.
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- name: Android issues
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url: https://github.com/syncthing/syncthing-android/issues/
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about: The Android app has its own issue tracker.
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@ -1,48 +1,10 @@
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## Reporting a Vulnerability
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If you believe that you've found a Syncthing-related security vulnerability, please report it by sending email to the address security@syncthing.net. The PGP key for security@syncthing.net (B683AD7B76CAB013) below can be used to send encrypted mail or to verify responses received from that address.
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If you believe that you've found a Syncthing-related security vulnerability,
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please report it by sending email to the address security@syncthing.net. The
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[PGP key for security@syncthing.net
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(B683AD7B76CAB013)](https://syncthing.net/security-key.txt) can be used to
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send encrypted mail or to verify responses received from that address.
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```
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-----BEGIN PGP PUBLIC KEY BLOCK-----
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M7Q8GZuww1rk
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=No/v
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-----END PGP PUBLIC KEY BLOCK-----
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```
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You can read more about Syncthing security at
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https://syncthing.net/security/.
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