syncthing/.github/ISSUE_TEMPLATE.md

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DO NOT REPORT SECURITY ISSUES IN THIS ISSUE TRACKER

Instead, contact security@syncthing.net directly - see https://syncthing.net/security.html for more information.

DO NOT POST SUPPORT REQUESTS OR GENERAL QUESTIONS IN THIS ISSUE TRACKER

Please use the forum at https://forum.syncthing.net/ where a large number of helpful people hang out. This issue tracker is for reporting bugs or feature requests directly to the developers. Worst case you might get a short "that's a bug, please report it on GitHub" response on the forum, in which case we thank you for your patience and following our advice. :)

Please use the correct issue tracker

If your problem relates to a Syncthing wrapper or sub-project such as Syncthing for Android, SyncTrayzor or the documentation, please use their respective issue trackers.

Does your log mention database corruption?

If your Syncthing log reports panics because of database corruption it is most likely a fault with your system's storage or memory. Affected log entries will contain lines starting with panic: leveldb. You will need to delete the index database to clear this, by running syncthing -reset-database.

Please do post actual bug reports and feature requests.

If your issue is a bug report, replace this boilerplate with a description of the problem, being sure to include at least:

  • what happened,
  • what you expected to happen instead, and
  • any steps to reproduce the problem.

Also fill out the version information below and add log output or screenshots as appropriate.

If your issue is a feature request, simply replace this template text in its entirety.

Version Information

Syncthing Version: v1.x.y OS Version: Windows 7 / Ubuntu 14.04 / ... Browser Version: (if applicable, for GUI issues)