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Improve issue templates 

* Add note about Antivirus software
* Instruct to delete notices before filing an issue
This commit is contained in:
Martchus 2023-07-06 11:04:54 +02:00
parent 218037a951
commit a8ba961bdc
3 changed files with 46 additions and 33 deletions
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19
.github/ISSUE_TEMPLATE/bug_report.md vendored
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@ -7,19 +7,24 @@ assignees: ''
--- ---
**Before reporting, please have a look at "[Known bugs and workarounds](https://github.com/Martchus/syncthingtray/blob/master/README.md#known-bugs-and-workarounds)".** Please read the following points before filing an issue but remove them before
filing the issue:
Note that I cannot support all operating systems, their flavors and different * **Do not file an issue if the executable is framed as malicious by Antivirus
tooling you might be using (Anti Virus scanners, GNU/Linux desktop environments, software.** If you have actual evidence that the executable is doing anything
malicious you can of course file a report. Note that the executable being
detected by Antivirus software is not good enough evidence as false positives
are very common and no concrete description of the problem is provided.
* **Before reporting, please have a look at "[Known bugs and workarounds](https://github.com/Martchus/syncthingtray/blob/master/README.md#known-bugs-and-workarounds)".**
* Note that I cannot support all operating systems, their flavors and different
tooling you might be using (Antivirus scanners, GNU/Linux desktop environments,
AUR helpers, …). So please avoid filing bug reports specific to them and contact AUR helpers, …). So please avoid filing bug reports specific to them and contact
the respective vendors instead. the respective vendors instead.
* Note that adaptions for newer versions of certain platforms (or for completely
Note that adaptions for newer versions of certain platforms (or for completely
new platforms) would be *feature requests* and **not** bugs. So for instance, new platforms) would be *feature requests* and **not** bugs. So for instance,
making Syncthing Tray work under an updated/new GNU/Linux desktop environment making Syncthing Tray work under an updated/new GNU/Linux desktop environment
should be filed as a feature request and *not* a bug report. should be filed as a feature request and *not* a bug report.
* Note that I will likely have to reject bug reports about Wayland-specific
Note that I will likely have to reject bug reports about Wayland-specific
problems due to limitations of that protocol which I cannot workaround from my problems due to limitations of that protocol which I cannot workaround from my
side. side.

13
.github/ISSUE_TEMPLATE/feature_request.md vendored
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@ -7,16 +7,17 @@ assignees: ''
--- ---
**Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.** Please read the following points before filing an issue but remove them before
filing the issue:
* **Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.**
Maybe what you've been asking is already implemented Maybe what you've been asking is already implemented
or a known limitation with a documented workaround. or a known limitation with a documented workaround.
* Note that I cannot support all operating systems, their flavors and different
Note that I cannot support all operating systems, their flavors and different tooling you might be using (Antivirus software, GNU/Linux desktop environments,
tooling you might be using (Anti Virus scanners, GNU/Linux desktop environments,
AUR helpers, …). So please avoid filing feature requests specific to them and AUR helpers, …). So please avoid filing feature requests specific to them and
contact the respective vendors instead. contact the respective vendors instead.
* Note that I will likely have to reject feature reports about Wayland-specific
Note that I will likely have to reject feature reports about Wayland-specific
behavior due to limitations of that protocol which I cannot workaround from my behavior due to limitations of that protocol which I cannot workaround from my
side. side.

13
.github/ISSUE_TEMPLATE/other_issue.md vendored
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@ -7,12 +7,19 @@ assignees: ''
--- ---
**Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.** Please read the following points before filing an issue but remove them before
filing the issue:
* **Do not file an issue if the executable is framed as malicious by Antivirus
software.** If you have actual evidence that the executable is doing anything
malicious you can of course file a report. Note that the executable being
detected by Antivirus software is not good enough evidence as false positives
are very common and no concrete description of the problem is provided.
* **Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.**
Most likely your question is already answered. Most likely your question is already answered.
Before asking questions about the AUR package, please read the [pinned comment Before asking questions about the AUR package, please read the [pinned comment
on the AUR](https://aur.archlinux.org/packages/syncthingtray#comment-568348). on the AUR](https://aur.archlinux.org/packages/syncthingtray#comment-568348).
* Note that I cannot give concrete help for all operating systems, their flavors
Note that I cannot give concrete help for all operating systems, their flavors
and different tooling you might be using (Anti Virus scanners, GNU/Linux desktop and different tooling you might be using (Anti Virus scanners, GNU/Linux desktop
environments, AUR helpers, …). So if you want concrete advice about those you environments, AUR helpers, …). So if you want concrete advice about those you
must ask the respective vendors instead. must ask the respective vendors instead.