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Improve issue templates 

* Add note about Antivirus software
* Instruct to delete notices before filing an issue
This commit is contained in:
Martchus 2023-07-06 11:04:54 +02:00
parent 218037a951
commit a8ba961bdc
3 changed files with 46 additions and 33 deletions
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33
.github/ISSUE_TEMPLATE/bug_report.md vendored
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@ -7,21 +7,26 @@ assignees: ''
--- ---
**Before reporting, please have a look at "[Known bugs and workarounds](https://github.com/Martchus/syncthingtray/blob/master/README.md#known-bugs-and-workarounds)".** Please read the following points before filing an issue but remove them before
filing the issue:
Note that I cannot support all operating systems, their flavors and different * **Do not file an issue if the executable is framed as malicious by Antivirus
tooling you might be using (Anti Virus scanners, GNU/Linux desktop environments, software.** If you have actual evidence that the executable is doing anything
AUR helpers, …). So please avoid filing bug reports specific to them and contact malicious you can of course file a report. Note that the executable being
the respective vendors instead. detected by Antivirus software is not good enough evidence as false positives
are very common and no concrete description of the problem is provided.
Note that adaptions for newer versions of certain platforms (or for completely * **Before reporting, please have a look at "[Known bugs and workarounds](https://github.com/Martchus/syncthingtray/blob/master/README.md#known-bugs-and-workarounds)".**
new platforms) would be *feature requests* and **not** bugs. So for instance, * Note that I cannot support all operating systems, their flavors and different
making Syncthing Tray work under an updated/new GNU/Linux desktop environment tooling you might be using (Antivirus scanners, GNU/Linux desktop environments,
should be filed as a feature request and *not* a bug report. AUR helpers, …). So please avoid filing bug reports specific to them and contact
the respective vendors instead.
Note that I will likely have to reject bug reports about Wayland-specific * Note that adaptions for newer versions of certain platforms (or for completely
problems due to limitations of that protocol which I cannot workaround from my new platforms) would be *feature requests* and **not** bugs. So for instance,
side. making Syncthing Tray work under an updated/new GNU/Linux desktop environment
should be filed as a feature request and *not* a bug report.
* Note that I will likely have to reject bug reports about Wayland-specific
problems due to limitations of that protocol which I cannot workaround from my
side.
--- ---

23
.github/ISSUE_TEMPLATE/feature_request.md vendored
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@ -7,18 +7,19 @@ assignees: ''
--- ---
**Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.** Please read the following points before filing an issue but remove them before
Maybe what you've been asking is already implemented filing the issue:
or a known limitation with a documented workaround.
Note that I cannot support all operating systems, their flavors and different * **Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.**
tooling you might be using (Anti Virus scanners, GNU/Linux desktop environments, Maybe what you've been asking is already implemented
AUR helpers, …). So please avoid filing feature requests specific to them and or a known limitation with a documented workaround.
contact the respective vendors instead. * Note that I cannot support all operating systems, their flavors and different
tooling you might be using (Antivirus software, GNU/Linux desktop environments,
Note that I will likely have to reject feature reports about Wayland-specific AUR helpers, …). So please avoid filing feature requests specific to them and
behavior due to limitations of that protocol which I cannot workaround from my contact the respective vendors instead.
side. * Note that I will likely have to reject feature reports about Wayland-specific
behavior due to limitations of that protocol which I cannot workaround from my
side.
--- ---

23
.github/ISSUE_TEMPLATE/other_issue.md vendored
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@ -7,15 +7,22 @@ assignees: ''
--- ---
**Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.** Please read the following points before filing an issue but remove them before
Most likely your question is already answered. filing the issue:
Before asking questions about the AUR package, please read the [pinned comment
on the AUR](https://aur.archlinux.org/packages/syncthingtray#comment-568348).
Note that I cannot give concrete help for all operating systems, their flavors * **Do not file an issue if the executable is framed as malicious by Antivirus
and different tooling you might be using (Anti Virus scanners, GNU/Linux desktop software.** If you have actual evidence that the executable is doing anything
environments, AUR helpers, …). So if you want concrete advice about those you malicious you can of course file a report. Note that the executable being
must ask the respective vendors instead. detected by Antivirus software is not good enough evidence as false positives
are very common and no concrete description of the problem is provided.
* **Please browse through the [README](https://github.com/Martchus/syncthingtray/blob/master/README.md) before asking a question.**
Most likely your question is already answered.
Before asking questions about the AUR package, please read the [pinned comment
on the AUR](https://aur.archlinux.org/packages/syncthingtray#comment-568348).
* Note that I cannot give concrete help for all operating systems, their flavors
and different tooling you might be using (Anti Virus scanners, GNU/Linux desktop
environments, AUR helpers, …). So if you want concrete advice about those you
must ask the respective vendors instead.
--- ---